Terms and Conditions

Discerning Decor, Balloons, and More

Effective Date: June 2025

Welcome to Discerning Decor, Balloons, and More!  By accessing or using our website or booking services with Discerning Decor, Balloons, and More, you agree to the following Terms & Conditions:

SERVICES & PRODUCTS

Discerning Decor, Balloons, and More provides balloon decor, event rentals, digital products (e.g. party favors), and event planning services.  Our services are subject to availability, and we reserve the right to modify or discontinue such services/products without prior notice. 

BOOKINGS & PAYMENTS

  • All prices are listed in USD and subject to change.  We accept cash, credit/debit cards, and other listed payment methods at checkout.   

  • A non-refundable retainer of 50% is required to secure your event date and begin preparations.  The remaining balance is due no later than 2 weeks prior to the event data. Late payments may result in cancellation of your booking and forfeiture of the retainer, along with additional fees.

  • Deposits for custom orders or rentals are non-refundable, unless specified otherwise. 

  • Quotes are valid for 14 days unless otherwise stated. 

CHANGES & CANCELLATIONS

  • Due to the nature of our products and services, all sales are final unless an item arrives damaged or defective.  

    DIGITAL PRODUCTS:

    • Digital downloads are non-refundable.

    • In the event, a client experiences issues downloading a digital product, contact within 24-48 hrs via email at Info@decorballoonsandmore.com  to allow us to address your concern.  

      BALLOON & EVENT DECOR BOOKINGS

    • We understand that plans can change, and we aim to be as flexible as possible.  All cancellations must be made in writing and submitted via email to Info@decorballoonsandmore.com   Our cancellation policy is as follows:

      • Events canceled within 21 days of event date: Payments made up to date will be refunded after deducting the non-refundable retainer fee

      • Event canceled within 14 days of event date: Up to 50% of total payments made to date will be refundable after deducting the costs of custom items ordered to date, any vendor deposits paid and non-refundable retainer fee 

      • Event canceled within 7 days of event date: No refund of any payments made to date and non-refundable retainer fee

*** Rescheduling is always an option, within 3 months based on our availability.  If an event rescheduling is necessary no changes can be made to the original selected theme.

SERVICE DELIVERY

We reserve the right to make adjustments to installations on-site to accommodate space or safety requirements.

  • Client(s) must ensure that decor areas are accessible and free of obstructions at the scheduled setup time.

  • Any delays due to weather, traffic, or access issues are outside of our control.  

    SHIPPING:

    • Orders are processed within 2-4 business days.

    • Customers are responsible for providing accurate shipping/delivery details.

    • Shipping/delivery times vary based on location and selected service.

    • Discerning Decor, Balloons, and More is not responsible for delays caused by third-party carriers.

EVENT RENTALS & BALLOON INSTALLATIONS

  • Any rental items (e.g., backdrops, marquee lights) must be returned in their original condition.

  • The customer is responsible for any damages or loss  Lost or damaged rental items will be billed at replacement cost.

  • Balloon decor and installations are subject to environmental conditions:  Discerning Decor, Balloons, and More is not responsible for issues caused by weather or improper handling.  

LIABILITY

Discerning Decor, Balloons, and More is not responsible for:

  • Allergic reactions, losses, or injuries caused by latex or balloon materials

  • Weather-related impacts on outdoor installations

  • Any damage to property if caused by improper interference with decor

PHOTOS & MARKETING

We reserve the right to photograph and share images of our work for promotional use, including website, social media, and marketing materials. 

INTELLECTUAL PROPERTY

All designs, photos, and content on our website and social media are the intellectual property of Discerning Decor, Balloons, and More and may not be copied or used without permission.

CHANGES TO TERMS

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website and take effect immediately.

CONTACT

For Any questions or concerns regarding these Terms, please contact us at:  

Info@decorballoonsandmore.com 

Phone: 407.426.4044