We are proud to say that we are a locally owned business servicing the Central Florida area - Orlando, Kissimmee, Poinciana, Reunion, Davenport, Lake Nona, Winter Gardens, Tampa, so yes that means we travel!

To secure your event date, a non-refundable retainer fee of 50% is required, with the remaining balance due 21 days prior to the event.

*Other options are available for Corporate (e.g. schools, nonprofit, etc.) clients.

Event dates are available on a first come, first serve basis. Clients are strongly encouraged to reserve their desired event date by paying a 50% retainer fee of service.

Events booked within the same week of your event date will incur a $250 rush fee applied on your invoice.

Yes, all services will incur sales tax (7.5% Osceola County), a 3% credit card processing fee, and delivery/set-up fees as additional charges.

The delivery fee is based on mileage. The installation fee varies by design.

While we are Discerning, Decor, Balloons, and More, LLC, we unfortunately do not offer food and/or catering services at this time. However, we would be happy to recommend an industry partner.

Yes, we offer foil balloon decor as an alternative for environments/occasions that prefer to have latex-free balloon decor.

We are committed to using high-quality balloons to maximize durability.

Indoor balloons can last up to a week or longer, while outdoor balloons typically last 24-48 hours, depending on Florida weather conditions.

We understand that plans can change, and we aim to be as flexible as possible. Our cancellation policy is as follows:

Standard Services
Cancellation Timeframe:

Canceled 21 or more days before the scheduled event
Canceled between 14 and 20 days before the event
Canceled within 7 to 13 days before the event.

Refund Details:

Payments made up to the cancellation date will be refunded minus the non-refundable retainer fee.
50% of total payments made up to the cancellation date will be refunded after deducting costs for custom items ordered, vendor deposits paid, and the non-refundable retainer fee.
No refunds on payments made, costs for custom items ordered, vendor deposits paid, or the non-refundable retainer fee

Custom items refer to any décor or materials that are personalized or made-to-order for your event. This includes:

Customized balloon designs, personalized backdrops, signage, and specialty props
Printed materials, branded installations, or unique color/theme orders
Rentals or items not regularly held in stock

Due to the personalized nature of these items:

Refunds are not available once production begins or materials have been purchased.
When applicable, refunds will be issued to the original method of payment.

Weather is something we cannot predict and can change instantaneously. For outdoor events, we recommend that clients have a backup plan in case of inclement weather.

To cancel or reschedule your event, please contact us directly via email at 1Discerningdecor@gmail.com and by phone at (407) 426-4044. Be sure to include your event details and booking confirmation number for a faster response.

Unfortunately, bookings are non-transferable. If you have any concerns or questions, please contact us directly to discuss your options.

*Rescheduling is always an option based on our availability.

Yes, decor packages are available and customizable to your budget. We also offer a discounted bundle service incentive for booking multiple yearly events.

Please Complete the Client & Event Questionnaire Form for booking services and questions. Once you have filled out our questionnaire form, a representative will contact you within 24-48 hrs to discuss the details and determine which services/products will work well with your event.
Upon final approval, an invoice for service will be shared along with payment options. In addition, Clients will be requested to complete a Service Agreement.
Approximately 5-7 days before your event, we will confirm delivery time/location and any other pertinent logistics related to our event servicing.
Following your event, we'd love to hear your feedback by providing a Client Review.

Frequently Asked Questions